Privacy Policy

Last Updated: 18-MAR-2025

Silent Freeway respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and what rights you have when visiting or interacting with our website.

By using this site, you consent to the terms below.

Who We Are

Our website address is: https://silentfreeway.com

What We Collect

We collect information to understand user behavior, respond to inquiries, and improve our services. This includes:

  • Information you submit via forms (name, email, phone)
  • Technical data (IP address, browser type, device info, usage behavior)
  • Information from cookies or analytics tracking tools
  • Content you submit (comments, uploads, messages)

If you leave a comment, we collect the data you enter, along with your IP address and browser user agent to detect spam. An anonymized hash of your email may be sent to the Gravatar service to display your avatar.

Gravatar Privacy Policy

Comments and Media

If you upload images to the site, avoid including embedded location data (EXIF GPS). Visitors can extract this info if available.

Comments, once approved, may display your profile picture publicly alongside the comment.

Cookies

We use cookies for performance, security, and personalization. These may include:

  • Comment cookies (retain your name/email/URL)
  • Session cookies for login status and preferences
  • Cookies set by analytics or third-party embedded content

You can disable cookies in your browser, but certain features may not work as intended.

Embedded Content and Third-Party Tools

Pages may include embedded content (e.g., videos, forms, social feeds) that behaves as if you visited the source site directly. These third parties may collect data, use cookies, or track your interaction—especially if you’re logged in to their services.

We also use third-party services (e.g., CRMs, Google Analytics, email platforms, AI tools) to process data securely. While we vet vendors carefully, we are not liable for their privacy practices. Review their respective policies for details.

SMS Communications & Compliance

By submitting your phone number, you agree to receive text messages from Silent Freeway for service notifications, marketing, or account-related purposes.

By opting in, you acknowledge:

  • Messages may be sent via automated or manual methods
  • Message frequency may vary
  • Standard messaging/data rates may apply

To opt out, reply STOP
Reply HELP for support.

Opting out of SMS does not affect your access to services or email preferences.

We do not sell your mobile number or use it for unrelated purposes. Consent to receive texts is not a condition of service.

Data Security

We use SSL encryption and follow security best practices to protect your data. No online system is 100% secure, but we take reasonable precautions.

Data Retention

  • Comments and their metadata are stored indefinitely for follow-up recognition.
  • User accounts (if any) store submitted profile data.
  • Admins can view/edit user info. Registered users may edit or delete their data at any time (except usernames).

Your Rights

You may request:

  • An export of the personal data we store about you
  • Correction or deletion of your personal data
  • To unsubscribe from email/SMS communications

Some data may be retained for legal or administrative reasons.

Spam Detection & Data Transfers

Comments may be checked through automated spam detection systems and sent to external processors for verification. Data may be processed or stored on servers in the U.S. or other jurisdictions as needed.

AI Use Disclaimer

Anonymous or behavioral data may be used internally to train or optimize smart tools (e.g., chatbots, automation, personalization engines). Personally identifying data is never used for external AI training without your explicit consent.

Policy Updates

We may update this policy at any time. Significant changes will be noted with a new effective date. Continued use of the site after changes constitutes your agreement.

Contact Us

If you have any questions or requests, contact:

Silent Freeway
600 17th St, Ste 2878
Denver, CO 80202
📧 Email: info@silentfreeway.com
📞 Phone: 888-736-7721